Marketplace Seller Guide

Search for the game using the QuickSearch function on the sidebar menu.
Look for the BoardGameGeek Marketplace section on the game listing and click on "Sell Yours Now!"
Fill out the "Sell Game" form - put in your price, condition, shipping details, and payment details. Please DO NOT include any links that lead to sites other than BGG or personal contact info in the game description.
Click on Submit. That's all there is to it. Your game is now listed in the BoardGameGeek Marketplace.

What do I need to do after I receive an email telling me someone bought a game?

If you are able to sell the items, you need to confirm the order. The email that was sent to you will have the details on how to do that.
If you can't sell the items you must cancel the order. The email will provide instructions for this as well.
When you confirm the order make sure to enter in the shipping charges and payment instructions so that the buyer will know what to do next.

I confirmed the order what next?

All you need to do now is ship the item after you receive payment for it. Make sure that you have the correct shipping address from the seller.
After you've shipped the item you can leave positive or negative feedback about the transaction.

How do I leave feedback about a user?

Go to your Account.
Click on "Leave Feedback About a BoardGameGeek Marketplace User."
Enter your feedback about a particular transaction and press submit. You don't need to fill out all the feedback for everyone, just the ones where your transaction has been completed.

How do I pay BoardGameGeek the commission fee?

Go to your Account.
Scroll down to the Account Balance section.
Click on the PayPal icons to pay the associated balance. We accept all the currencies listed.
You may also pay by mail. Make checks payable to BoardGameGeek, LLC and send it to:
- BoardGameGeek, LLC
- 7930 Xavier Ct
- Dallas, TX 75218

What is a Pre-Order?

A pre-order is a record of a buyer that wants a copy of the specified game. The buyer sets the maximum price and condition requirements when they place a pre-order. If you are selling a game that meets these requirements, you should be able to sell the game immediately to the buyer that pre-ordered the game.

How do I see Pre-Orders?

Go to your Account.
Click on the "Scan Pre-Orders" link.

You can see the pre-orders for a game when you are filling out the "Sell Item" form.

When you fullfill a pre-order you still need to 'confirm' the order to get it through the system.

View your recent orders
Click on 'Confirm Transaction' and finish out the order.

What is an item signature?

The item signature is an article of text that is placed at the end of the comment section in all your items that you are selling. This is useful for having shipping details, payment instructions uniform across your entire inventory.

Go to your Account.
Click on "Edit Item Signature" to change the signature for your items.
After you are finished with your changes click on Submit and all your items will be automatically updated with the new signature.

How do I cancel an order after it has been confirmed?

Go to the page for the transaction to be canceled and select the "Cancel" option next to "Action"
This will send an email to the buyer's registered email address asking him or her to follow an included link to complete the cancellation process. You may want to remind the buyer to follow this link when you send the cancellation request. The transaction is only canceled after the buyer has clicked this link.
If the buyer does not follow the link to finish the cancellation, geekmail Octavian with the TransactionID to have it removed manually.
Once the order has been canceled you will need to relist any games in the order. BGG does not automatically relist the games in the canceled order.

How do I modify/delete my marketplace listing?

Go to your Account.
Click on "Manage Your Inventory" to see a list of all your items that you have for sale.
Click on "Edit" for the item you wish to modify, or Click on "Delete" for the item you wish to delete.

How much does this cost me?

Sellers can list items on BoardGameGeek indefinitely at no cost. When you sell an item, BoardGameGeek charges a 3% commission on the sale price of the game. The 3% is only calculated on the base price of the game and does not include the shipping cost. Invoices for commission fees are sent out on the 1st day of every month.

Admin Contact

If you have more questions about selling games on the BoardGameGeek Marketplace please send Octavian a message. If you experience a problem please review the dispute resolution process.

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