From the introduction:
Here is how it starts. One normal day. Maybe you were at work, or school, or maybe still in bed. The next thing you know you cut yourself, or your nose starts to bleed, but there is no blood like blood that you have seen in the past. There is mud. Rather a reddish brown mud.
You freak out, and go to the doctor. The doctor isn't very helpful. Not because he thinks its normal or he doesn't know what is wrong with you, but because he doesn't even see you. You sit there waiting, holding your mud in, but the nurse keeps forgetting about you. Eventually you can't take it anymore and you leave, possibly even telling them what you think of their 'service'. They look at you like they were seeing you for the first time. Maybe they even call the police on you.